Privacy & Security

Viibet's Privacy Policy — Your Data is Safe

Protecting your personal data is our top priority. This Privacy Policy explains in detail how Viibet collects, uses, and safeguards your information.

Last Updated: January 2026
SSL Encryption
Your Data Is Never Sold
Strictly Confidential
viibet Privacy Policy
How We Protect Your Data

Every piece of information you share with viibet is stored with the highest level of security.

256-bit SSL Encryption
All data transmitted on Viibet is secured with 256-bit SSL encryption. Your payment details, password, and personal information cannot be accessed by any third party.
Secure Data Storage
Your data is stored on internationally certified encrypted servers. Regular security audits and firewall protection are in place to block any unauthorized access attempts.
Two-Factor Authentication (2FA)
Enable two-factor authentication on your viibet account for added security. Even if your password is compromised, your account cannot be accessed without 2FA.
Your data is never sold
viibet never sells your personal information to third parties. Your data is not shared with any government or private organization unless required by law.
Right to Erasure
You may close your account and request deletion of your personal data at any time. All data will be removed within the designated period unless retention is required by law.
Immediate Breach Notification
In the event of a security breach, affected users will be notified by email within 72 hours and prompt remedial action will be taken.
1
Introduction & Scope

Viibet (https://viibet.net) is a trusted online Sports Betting platform in Bangladesh. This privacy policy applies to all users of our website and mobile app.

By using Viibet, you consent to the processing of your data as described in this Privacy Policy.

We believe transparency is the foundation of trust. That's why everything we do — and don't do — with your data is laid out clearly in this Privacy Policy. No hidden agendas, nothing buried in complex legal language.

This policy has been drafted in compliance with international data protection laws and applicable laws of Bangladesh.

2
What Information We Collect

Information Provided Directly

When you create an account or use our services on Viibet, we collect the following information:

  • Full name, date of birth & nationality
  • Mobile number and email address
  • Address & District
  • National ID (NID) or passport number (for KYC verification)
  • Mobile Pay/Nagad/Rocket mobile banking number

Automatically Collected Data

Some information is collected automatically while you use the platform:

  • IP Address & Device Type
  • Browser information & operating system
  • Login time, betting history and transaction details
  • Page visits, click patterns & session duration
  • Cookies & Local Storage Data
We only collect information that is strictly necessary to provide our services and ensure security — nothing more.
3
How We Use Your Information

Viibet uses your information only for specific, lawful purposes. See the table below for details:

Purpose of Use What Data Is Used Legal Basis
Account Creation & Management Name, email address, mobile number Contractual Necessity
Identity Verification (KYC) NID, date of birth, address Legal Obligation
Payment Processing Mobile banking number, transaction details Contractual Necessity
Fraud Prevention IP, device, and betting patterns Legitimate Interest
Customer Support Account & Transaction Information Contractual Necessity
Promotional Communications Email address, mobile number Your Consent
You may opt out of promotional messages at any time — either through your account settings or by emailing support@viibet.net.
4
Data Sharing & Disclosure Policy

Viibet does not sell, rent, or commercially share your personal data with any third party. Your information may only be shared in the limited circumstances outlined below:

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • KYC Provider: Limited information is shared with approved third parties for identity verification.
  • Legal Authorities: We may be required to share information with government agencies pursuant to a court order or legal obligation.
  • Anti-Money Laundering: Suspicious financial activity may be reported to the relevant regulatory authorities.
If your data is to be shared for any purpose other than those stated above, we will obtain your consent beforehand.

All third-party service providers we work with are contractually bound to handle your data with strict confidentiality.

5
Cookies & Tracking Technologies

Viibet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

Cookie Types

  • Essential Cookies: Required for login sessions, security, and core site functionality. Disabling these may cause the site to stop working properly.
  • Performance Cookies: Helps us analyze site usage to improve your experience.
  • Functionality Cookies: Remembers your preferences such as language, time zone, and more.
  • Marketing Cookies: Used to show relevant ads. You can opt out at any time.

You can manage or delete cookies through your browser settings, though doing so may limit certain features.

6
Data Retention Period

Viibet does not retain your data longer than necessary. The general rules are as follows:

  • Active account data: retained until the account is closed
  • Transaction records: 5 years from the date of the last transaction (in accordance with financial regulations)
  • KYC Documents: 3 years after account closure
  • Logs & Betting History: 2 years
  • Support conversations: 1 year
Certain data may need to be retained beyond the periods above due to legal obligations.
7
Your Rights

You have the following rights over your personal data:

Right to Access
You have the right to know what information viibet holds about you and to request a copy of it.
Right to Rectification
You may request a correction if your information is inaccurate or incomplete.
Right to Erasure
You may request the deletion of your data under certain circumstances.
Right to Restrict Processing
In certain circumstances, you can request that we restrict the processing of your data.
Right to Data Portability
You can request a copy of your data in a standard portable format.
Right to Object
You may object to marketing communications or specific types of data processing.

To exercise any of these rights, email us at support@viibet.net. We typically respond within 30 days.

8
Protection of Minors' Data

Viibet strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that any data belonging to a minor has been collected inadvertently, we will delete it immediately and close the associated account.

If you believe a minor is using viibet, please notify our support team immediately.

9
Security Measures & Technology

Viibet uses industry-leading security technology to keep your data safe:

  • 256-bit TLS/SSL encryption — applied to all data transmissions
  • AES-256 encryption — for sensitive data stored in the database
  • Multi-layer firewall and intrusion detection system
  • Regular penetration testing and security audits
  • 24/7 Security Monitoring
  • Strict data protection training for all staff
Please note — no method of transmission over the internet is 100% secure. We strongly recommend using a strong password and keeping 2FA enabled.
10
Changes to Privacy Policy

Viibet may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you will be notified via email or in-app notification.
  • For significant changes, your consent may be requested again.

We recommend visiting this page regularly to stay up to date.

11
Contact & Complaints

For any questions or concerns about this Privacy Policy, or to exercise your rights, please reach out to us through the following:

  • Email: privacy@viibet.net
  • Support: support@viibet.net
  • Live Chat: Help Center From the page
Privacy requests are typically responded to within 7 business days. Complex cases may take up to 30 days.

If your concern is not resolved with us, you have the right to file a complaint with the relevant data protection authority.

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