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Responsible Betting

At Viibet Responsible Gambling — Keep it fun, not a problem

Betting is entertainment — it should never be treated as a source of income. Viibet believes that supporting the wellbeing of every player is our greatest responsibility, and we are committed to fostering a culture of responsible gambling.

Viibet's commitment: We put every user's mental and financial well-being above profit.
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Our responsible gambling tools

Viibet gives you full control — you set your own betting limits.

Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Loss Limit
Set a limit on how much you're willing to lose over a given period. Once you reach that limit, betting will automatically stop.
Session Limit
Set how long you want to play in one session. Once the time is up, the system will automatically log you out and suggest taking a break.
Cooling-Off Period
Take a temporary break from 1 day up to 6 weeks. During this time, you won't be able to log in to your account or place any bets.
Self-Exclusion
You can fully exclude yourself from betting for anywhere between 6 months and 5 years. During this period, your account cannot be reactivated under any circumstances.
Reality check reminder
A popup will appear every 30, 60, or 90 minutes with a summary of how long you've been playing and how much you've won or lost.

What is responsible gambling?

Responsible gambling means enjoying betting as a limited form of entertainment — just like watching a film or catching a cricket match. At Viibet, it means staying consciously in control of your time and money.

Many people in Bangladesh see betting as a quick way to earn money — this is a misconception. Betting is fundamentally a game of skill and chance, and long-term profits are never guaranteed. Viibet encourages you to play with a clear understanding of the risks.

Core principle: Only bet with money you can afford to lose without it affecting your daily life.

Responsible gambling doesn't mean betting is wrong — it means enjoying it with the right mindset and within healthy limits. Viibet believes in this philosophy and is committed to supporting every user along the way.

Signs of Problem Gambling

It's not always easy to tell when betting is getting out of control. Watch out for these warning signs:

  • Betting more to recover losses ("chasing losses")
  • Borrowing money from family or friends to fund your betting
  • Tried to stop betting but couldn't
  • Lying or hiding the truth about your betting
  • Neglecting work, family, or social responsibilities
  • Feeling restless or irritable when you're not betting
  • Spending money meant for food, sleep, or other essentials on betting
If you notice any of the signs above in yourself, please contact our support team right away.

How to set your limits

Setting limits on Viibet is simple. Go to the "Responsible Gambling" section in your account settings — you can access these tools at any time:

1
Log in to your account
Log in to your Viibet account and click the profile icon in the top right corner.
2
Open Settings
Select "Account Settings" from the dropdown menu, then click on the "Responsible Gambling" tab.
3
Choose your preferred tool
Deposit limit, loss limit, session limit, or self-exclusion — choose whichever tool suits your needs.
4
Set your values and save
Enter the amount or duration and click the "Save" button. The limit takes effect immediately.
5
You'll receive a confirmation email
A confirmation will be sent to your registered email address once the limit is active.

Self-Exclusion — full details

Self-exclusion is our most powerful responsible gambling tool. It lets you take a complete break from Viibet for a set period of time.

Self-Exclusion Period Description Reactivation
6 months For a short break Re-activation required after the period ends
1 year Medium-term break Re-activation required after the period ends
3 years Long-term break Re-activation required after the period ends
5 Years Longest break Re-activation required after the period ends
Permanent Permanent account closure Reactivation is not possible
Once self-exclusion is active, your account cannot be reopened before the period ends — and creating a new account will also be blocked.

FAQ

Yes, reducing your betting limit takes effect immediately. However, increasing a limit requires a 7-business-day waiting period — this delay is intentional, to prevent impulsive decisions.

Yes, your account balance remains fully secure during self-exclusion. Once the period ends, you can withdraw it through our support team.

When you activate Reality Check, a popup will appear at set intervals showing how long you've been playing, your total bets, and your wins or losses. You can then decide whether to keep playing or stop.

No, self-exclusion can only be initiated by the account holder. That said, if a family member believes someone is struggling, please let our support team know — we'll do everything we can to help.

Viibet's support team is here for you 24/7. Our Help Center Reach out via live chat or email us at support@viibet.net. Your privacy is fully protected.
Check yourself
Answer the questions below honestly. If you say "yes" to more than 3, it may be time to seek help.
1
Are you spending more time or money on betting than you planned?
2
Have you tried to stop betting but couldn't?
3
Betting more to try to win back what you've lost?
4
Is betting affecting your family life or work?
5
Are you borrowing money or dipping into savings to bet?
6
Is betting causing strain in your family relationships?
Get help

7 tips for safer betting

  • Play for fun, not for profit
  • Set your betting budget in advance
  • Don't chase losses with bigger bets
  • Take regular breaks — at least 5 minutes every hour
  • Don't bet while drinking or feeling low
  • Let your family know about your betting
  • Set limits and stick to them

Help Center

If you or someone you know is struggling with problem betting, you don't have to face it alone.

Viibet Support:
support@viibet.net
Live chat — 24/7

Our support team will provide guidance with complete confidentiality.

Visit Help Center
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